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Episode 4: Competitor and market research

What competitors are doing, what’s happening in the market, and how StyleStreet can carve out its own place.

⏱ 13 min read🌐 English⚡ 4 quiz

▶ Open the interactive comic version Hinglish mein padho

Before a cricket match, a team watches videos of the other team: who their best bowler is, which shots get them out.

Not to copy them. To understand how to win.

Competitor research is the same. Today we’ll study StyleStreet’s “opponents”.

3 types of competitors

Direct

Same product, same customer.

Other Instagram kurti brands in Jaipur

Indirect

A different route, the same need.

Myntra, Ajio, shops in the local market

Aspirational

Big brands you can learn from.

Established names like Jaypore and FabIndia

For StyleStreet, the most useful are direct competitors, because Priya is choosing between them and StyleStreet.

What should you check in a competitor?

AreaWhat to look at
Product & priceRange, best sellers, price, offers
ContentReels vs posts, which posts get the most engagement
Brand messageBio, tagline, how they describe themselves
TrustReviews, return policy, COD, highlights
OrderingWebsite, WhatsApp, how easy it is
AdsWhich ads are running in the Meta Ad Library
Customer commentsWhat people praise or complain about
What is the Meta Ad Library?

A free public tool from Meta where you can see the Facebook/Instagram ads any brand is currently running. Search the brand name and you’ll see their ads, creatives and copy. It’s very useful for competitor research.

Comments and reviews: the real treasure

In a competitor’s comments, customers tell you exactly what they want.

  • “Where’s the size chart?” → size confusion is common
  • “Delivery took 12 days” → fast delivery is an opportunity
  • “The fabric is so soft ❤️” → people value comfort
  • “What’s the price?” (with no reply) → clear pricing can become an advantage

Every complaint a competitor isn’t fixing is an opportunity for StyleStreet.

SWOT analysis: a simple framework

SWOT means Strengths, Weaknesses, Opportunities, Threats. The first two are internal, the last two external.

Strengths

Good cotton fabric, Jaipur prints, affordable price

Weaknesses

Slow replies, no website, few reviews, small team

Opportunities

The office-wear niche is empty; competitors deliver slowly

Threats

Myntra sales, big-brand discounts, copycat designs

Market research: the big picture

A competitor is one shop; the market is the whole bazaar. In market research we look at:

  • Trends: what’s in right now? (co-ord sets, pastel shades, handblock prints)
  • Season: Diwali, wedding season, cotton demand in summer
  • Search interest: when interest in “cotton kurti” rises on Google Trends
  • Customer voice: Reddit, YouTube comments, your own DMs
Practical tipGoogle Trends is free. Compare “cotton kurti” and “office kurti”, set the filter to India, and see in which months demand rises.

Find the gap, stand out

The real purpose of research is to find a gap: a place where customers have a need but no one serves it well.

StyleStreet’s gap could be:

Possible gap

“Comfortable, office-ready cotton kurtis for working women, with a clear price and an easy 7-day exchange.”

This gap will become the foundation of brand positioning in the next chapter.

StyleStreet’s real problem

Neha was copying competitors

A competitor ran a 40% off sale, so Neha did too. Result: orders rose a little, but the margin fell so much that profit was almost zero.

Lesson: don’t react to competitors. Look at your strengths and what the customer needs, then decide. In a price war, the big brand always wins.

Practical example: Comparing 3 competitors

Brand ABrand BBrand CStyleStreet
Price₹599–899₹999–1,799₹799–1,299₹699–1,499
FocusCollege wearFestive/partyMixedOffice kurtis
Price visible?YesOn website“DM”“DM” ❌
ReturnsNo7 daysNoNo ❌
ContentTrendy ReelsModel shootsPhotos onlyMixed
Common complaintQualityExpensiveSlow repliesSlow replies

Insight: there’s no strong player in office wear, and only one brand offers easy exchange. StyleStreet can stand out with clear pricing + exchange + an office focus.

Your mission: Competitor research sheet

Find 3 real kurti brands on Instagram and do this:

  1. Note the price, focus and ordering method of all three
  2. Look at each one’s top 3 performing posts: what do they have in common?
  3. Read 10 comments for each brand; note the praise and the complaints
  4. Check their ads in the Meta Ad Library
  5. Create StyleStreet’s SWOT
  6. Write StyleStreet’s gap in one line

Quiz

  1. What type of competitor is Myntra for StyleStreet?

    • A. Direct
    • B. Indirect
    • C. Aspirational
    • D. Not a competitor
    Show answer

    Correct answer: B. Indirect

    Myntra meets the same need (buying a kurti) through a different route (a marketplace).

  2. “Delivery late” keeps appearing in a competitor’s comments. What does it mean?

    • A. Ignore it
    • B. Fast delivery is an opportunity for StyleStreet
    • C. We should deliver late too
    • D. Report the competitor
    Show answer

    Correct answer: B. Fast delivery is an opportunity for StyleStreet

    A competitor’s weakness can become your strength.

  3. In SWOT, what is “Myntra’s big sale”?

    • A. Strength
    • B. Weakness
    • C. Opportunity
    • D. Threat
    Show answer

    Correct answer: D. Threat

    An external factor that could hurt you is a threat.

  4. A competitor offered 40% off. What should StyleStreet do?

    • A. Offer 50% off immediately
    • B. Think about margin and its own strengths, don’t copy blindly
    • C. Close the business
    • D. Message the competitor
    Show answer

    Correct answer: B. Think about margin and its own strengths, don’t copy blindly

    A price war wipes out a small brand’s margin. Compete on value.

Output for the client project

Your project file now has a Competitor & Market Research section:

  • Comparison table of 3 competitors
  • StyleStreet’s SWOT
  • 3 opportunities from customer complaints
  • Seasonal demand notes (Google Trends)
  • Gap statement: “office-ready cotton kurtis, clear price, easy exchange”

Stage 1 complete! You now understand the client, the customer and the market.

Golden rule: Don’t study competitors to copy them. Study them to see what the customer isn’t getting, and give exactly that.

In the next episode: Stage 2 begins! In Chapter 5 we’ll turn a vague goal like “I want more sales” into measurable targets and KPIs.